Hello MerchYour one-stop shop for band merch, web stores, and fulfillment.3.5 out of 5
3.5 out of 5
Hot take
Hello Merch is an independent merchandise company founded in 2008 by Sam Means as an artist-friendly alternative to major label merch contracts. With over 15 years of experience, they offer comprehensive services including e-commerce development, order fulfillment to over 100 countries, in-house screen printing, drop shipping, and customer support. Hello Merch positions itself as a full-service solution that allows artists to maintain their rights while selling merchandise online and on tour. Their carefully selective approach to partnerships aims to maintain personal relationships with artists, ensuring none feel abandoned. However, their Better Business Bureau rating of C indicates some customer service issues, with multiple unresolved complaints against the business.
How was this take was created?
Pros
Artist-friendly alternative to major label contracts
Comprehensive services including webstores, fulfillment, and printing
Ships to over 100 countries
No rush fees for printing
Offers drop shipping for tours and festivals
Provides monthly payouts to artists
Cons
BBB rating of C due to failure to respond to complaints
Multiple customer complaints filed against the business
Selective approach may limit accessibility for some artists
Key Features
E-commerce development
Worldwide order fulfillment
In-house screen printing
Drop shipping services
Customer support
Monthly artist payouts
Pre-order and fan club campaigns
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