GigwellBuilding the Future of Live Event Bookings.4.0 out of 5
4.0 out of 5
Hot take
Gigwell streamlines the often chaotic world of booking and tour management with a robust, cloud-based platform designed for artists, agents, and management teams. Its strengths lie in its intuitive interface, contract automation via Hellosign, rapid payment collection, and comprehensive venue database, saving users tons of time over traditional spreadsheets and emails. The customer support receives high marks, and the platform keeps remote teams organized thanks to its accessible, web-based workflow. That said, users report frustrations around limited integration between core modules (like Gigwell Track and Book), a lack of multi-currency support for international bookings, and the need for custom templates for certain reports—all of which can create annoying workarounds for power users. While the learning curve can be steep and some deal types aren’t fully supported, Gigwell remains a top contender for booking professionals looking to ditch legacy tools and modernize their workflow.
How was this take was created?
Pros
Modern, cloud-based booking platform
Streamlines contracts, payments, and logistics
Comprehensive venue and festival database
Automated ticket tracking and reporting
Responsive customer support
Intuitive user interface for teams
Cons
Limited integration between some core modules
No multi-currency support within a single booking
Some deal structures not fully supported
Steep learning curve for new users
Custom templates needed for certain reports
Key Features
Automated contract negotiation (Hellosign integration)
Online payment collection
Tour IQ venue and festival database
Automated ticket count and reporting
Artist logistics management
Real-time revenue goal tracking
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