Front Gate TicketsRedefining the festival ticketing experience for promoters & fans through innovation, creativity, & technology.2.6 out of 5
2.6 out of 5
Hot take
Front Gate Tickets is a recognized event ticketing platform that handles sales for major festivals and live events, offering features like ticket insurance and digital ticket management. While the platform provides convenience and a slick interface for purchasing tickets, user reviews highlight significant issues with customer support, account access, and high fees. Experiences with payment processing glitches and frustration over resolution processes have caused concern among consumers looking for seamless transactions. Despite these drawbacks, the platform is still considered mid-tier within the ticketing space and competes with big names. Ultimately, if you're set on attending a festival that only uses Front Gate, it's a necessary stop, but be prepared for a possible hassle if anything goes wrong.
How was this take was created?
Pros
Handles ticketing for major festivals and events
Offers ticket insurance options
Digital ticket management
Generally smooth purchasing process
Mid-tier popularity and feature set within the industry
Cons
Poor customer support and slow response times
Payment processing and account recovery issues
High fees compared to competitors
Difficult escalation and support process
Negative user feedback on trust and reliability
Key Features
Ticket insurance through Allianz
Digital/mobile ticket delivery
Account-based ticket management
Integration with festival platforms
Customer support portal
Event and festival ticketing
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